At Road Trip Gummies, we want you to be fully satisfied with your purchase. If you are not happy with your order, please review the following policy:
1. Eligibility for Returns & Refunds
- You may request a return or refund within 14 days of receiving your order.
- Products must be unused, unopened, and in original packaging to qualify.
- Proof of purchase (receipt or order number) is required.
2. Refund Process
- Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds will be issued to your original payment method within 5–10 business days.
- Shipping costs are non-refundable.
3. Restocking Fee
A 5% restocking fee may be applied to returns.
4. Return Shipping Costs
Customers are responsible for return shipping costs unless the product was defective or incorrect.
5. Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 3 days of delivery at info@roadtripgummies.us.com with photos of the damaged product, and we will arrange a replacement or refund.
6. Non-Refundable Items
- Opened or used products.
- Items purchased during final sale promotions.
- Gift cards or promotional items.